Computer Operator - Part-Time

The incumbent in this position handles accurate and timely processing of information in and through all computer systems. Work involves routine difficulty in monitoring critical member delivery systems and also providing training to entry-level operators.

 Help Desk:

• Troubleshoots personal computer software and hardware problems.
• Identifies problems related to primary financial software and determines corrective action.
• Identifies and escalates issues to network, programming, security and web groups.

• Working on a degree in Computer Science or similar field, minimum one to three years experience in computer operations; or an equivalent combination of training and experience.

• Hands-on experience working with network applications: MS Windows – XP, MS Office software. Knowledge of Windows O/S; and AIX needed.

• Excellent customer service practices, procedures, verbal and written communication skills.

• Strong analytical and problem-solving skills.

• Ability to work independently.

• Willing to work flexible part-time hours (nights, weekends, holidays).

• Must be detail oriented and be able to handle multiple tasks.

• Technical knowledge of computer operations and credit union policy.