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ATM security and you

February 22, 2012 | Alliant Credit Union

ATMs are a fast, easy way to withdraw cash, check account balances, transfer funds and more. If ATMs are to continue as a convenient - and financially secure - way for you to conduct financial transactions, you must make security a priority. There's no need to become paranoid, but here are some important steps you should take.

Security at walk-up ATMs

  1. Always observe your surroundings before conducting a transaction at an ATM machine. If you are driving to an ATM, park as close as possible to the machine. Observe the entire area from the safety of your car before getting out. If you see anyone or anything that appears to be suspicious, leave the area at once.
  2. If an ATM is obstructed from view or poorly lit, go to another ATM. Report the problem to the financial institution that operates the ATM.
  3. When possible, take a companion along when using an ATM, especially at night.
  4. Minimize the time spent at the ATM by having your card out and ready to use. If the ATM is in use, give the person using the machine the privacy you expect. Allow the person to move away from the ATM before you approach the machine.
  5. Stand between the ATM and anyone waiting to use the machine so that others cannot see your secret code or transaction amount. Once you have completed your transaction, take your money, card and receipt, and immediately move away from the machine.
  6. If you see anyone or anything suspicious while conducting a transaction, cancel your transaction and leave immediately. If anyone follows you after making an ATM transaction, go immediately to a crowded, well-lighted area and call the police.

Source: Credit Union National Association, Inc.

 


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