Courtesy Pay

Payment Protection

The Courtesy Pay service adds a measure of protection to your Alliant checking account, so you can avoid the hassle and expense of a declined transaction due to insufficient funds. This service pays checks, electronic payments and transfers (ACH items) that would not have cleared otherwise due to insufficient funds, up to an approved limit, for one low fee per covered overdraft transaction. That means, instead of returning a check because of insufficient funds, Alliant may pay your check.

Additionally, you may elect to extend Courtesy Pay coverage for point-of-sale and signature-based VISA® Debit Card transactions. However Courtesy Pay does not cover ATM transactions. If you do not have sufficient funds in your account for ATM transactions, they will be declined.

Courtesy Pay is not a loan. It is a service provided by Alliant to help you manage your account. There is no fee to enroll in Courtesy Pay; however, when Courtesy Pay is used, there will be a fee of $25.00 per covered item. The full amount of the overdraft balance plus related fees will be due immediately but in no event later than 17 days from the date of the occurrence.

Requirements

  • The member must be in good standing
  • Have a checking account that has been open for at least 6 months
  • Have qualifying deposits totaling at least $600 to the same checking account in the previous 30 days

Overdraft Coverage Options
You can choose one or both overdraft protection options:

Compare Overdraft Coverage Options

Get Courtesy Pay
You can enroll or change your overdraft coverage options at any time through Alliant Online Banking, by calling our Member Contact Center at 800-328-1935 (24/7) or visiting an Alliant Service Center.

Frequently Asked Questions

If I have Overdraft Protection do I still need Courtesy Pay?
Courtesy Pay is a secondary or supplemental form of protection against overdrafts. If you have selected Overdraft Protection, we will attempt to pay overdrafts using the Overdraft Protection service by automatically transferring funds from your savings or supplemental savings account to your checking account to cover your overdrafts. However, if you don't have enough money in your savings or supplemental savings account, your debit card purchases will be declined. That's where Courtesy Pay can help. It may allow your debit card to continue working even if you are enrolled in Overdraft Protection but don't have enough money in your savings or supplemental savings account to cover the transaction.

What happens if I overdraft on an ATM transaction?
Courtesy pay does not cover ATM transactions. If you do not have sufficient funds in your account for these transactions, they will be declined. Our goal is to provide a safeguard for our members who unintentionally overdraw their account, while limiting the risk exposure for the credit union overall.

If I enroll in Courtesy Pay will my overdraft transactions always go through?
No. Whether a transaction will be paid is discretionary and Alliant reserves the right not to pay. Most overdrafts are paid but there is no guarantee. With or without Courtesy Pay, there are other steps you can take to reduce the risk of overdraft fees, such as:

  • Keeping track of how much money you have in your account by recording checks when you write them or other debit/electronic transactions when you make them
  • Don't forget about automatic or recurring payments you may have set up
  • Sign-up for account alerts. You can send an alert to any device which has a valid e-mail address, to notify you if your account balance has changed, if there has been a withdrawal to your account or if you've made a debit card purchase
  • Keep an eye on your account balance via Alliant online banking; it's free and easy
  • Review your account statement monthly

Is there a fee for Courtesy Pay?
There is no fee to enroll in Courtesy Pay; however, when Courtesy Pay is used, there will be a fee of $25.00 per covered item.

When do I have to repay Courtesy Pay?
The full amount of the overdraft balance plus related fees will be due immediately, but in no event more than 17 days after the date of the occurrence, at which time your Courtesy Pay privileges will be suspended or possibly terminated.

What if I can't decide or don't want this service?
We're happy to talk with you about options for managing your account and you may enroll or cancel Courtesy Pay at any time. Call our 24/7 Member Contact Center at 800-328-1935 or visit an Alliant Service Center.

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