Fraud Alerts

Alliant Credit Union will never solicit you for personal information, such as account number, credit/debit card numbers, passwords or PINs. Contact us immediately if you think unauthorized access or fraud has occurred in connection with your Alliant Credit Union accounts. 800-328-1935 (24/7).

Virus Collecting Financial Information

Alliant Credit Union has been informed that a computer virus that collects financial information has been detected. The virus, a Rootkit called ZBOT or ZeusBot, detects your online banking session and displays a second page that looks like your online banking login screen and shows the following warning message:

“We do not recognize the computer you are using.
To continue with Online Banking, please provide the information requested below.”

If the user provides the information it is saved on the local hard drive in a hidden file and is assumed to be sent at a later time to a malicious website.

At this time many Anti-virus engines are still not detecting the variants of this malware and removing the code from one’s machine or preventing its outbound notification, is difficult. If you believe your computer may have been infected consult a computer specialist.

 

Text Message Scam

Alliant Credit Union has been informed that a text message is being distributed to random cell phones with a message informing them there is a security message from their credit union. The message then instructs the recipient to call a phone number where they can enter personal information, such as their account number or credit/debit card number for security verification.

This is a fraudulent text message and phone number that have been setup to steal account information from financial customers. There have been reports that other financial institution’s customers and members have been receiving the same text message.

Example of fraudulent text message:

You have a new credit union security message. call now toll free 18887491834 to hear it.
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