Self Service Telephone (SST)

Access to your Money is Just a Phone Call Away

Alliant’s Self Service Telephone (SST) system makes it easy to manage your money, monitor your transactions and get things done 24/7.

Manage and Monitor Your Finances

  • Review VISA® ATM/Check Card and Convenience Card transactions
  • Verify account, credit card and loan balances
  • Obtain loan account information, such as available credit, payment amount and due date
  • Verify payroll postings, deposits and cleared checks

Get Things Done

  • Make payments on credit cards and loans
  • Activate your ATM Check Card
  • Report and block ATM Check Card use if your card is lost or stolen
  • Request a Stop Payment on a check written from your Alliant checking account
  • Transfer funds between accounts
  • Make withdrawals1 and line of credit advances

To begin using Alliant SST now, call 773-462-2100 or toll free 800-482-5328.

1 Funds cannot be withdrawn or transferred in or out of IRAs

How Self Service Telephone (SST) Works

  • Alliant’s Self Service Telephone (SST) system is an easy to use audio response system.
  • You can access Alliant SST by any touchtone telephone or cellular device.
  • SST is menu driven, which means as you make transactions, the system will prompt you each step of the way.
  • SST and your touchtone phone allow you free 24-hour access to your Alliant accounts.
  • You must have an SST PIN to access the system—if you do not have an SST PIN, or have forgotten your PIN, please call at 800-328-1935.

Frequently Asked Questions

Is there a fee to access the Alliant Self Service Telephone system?
No, there is no fee to access the SST system. However, there may be fees depending on the type of transaction that you complete on the system. For example, making a Stop Payment on an Alliant check is subject to a fee.

How do I access the SST system?
You make your call from a touchtone phone. You will be prompted for your SST PIN code to access your account information and make transactions.

How do I get an SST PIN code?
If you do not have an SST PIN, please call 800-328-1935.

What if I forgot my SST PIN code?
If you have forgotten your PIN, please call 800-328-1935.

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