We know you have plenty of choices in credit cards. So we have tailored our Visa® cards to meet your unique financial needs, giving you greater convenience and value.
Lost or Stolen Credit Card
If your card is lost or stolen please call us at 866-444-8529 (24/7).
Protect your VISA® credit card and Visa® check card with a secure password for online shopping.
For your convenience, you can choose to have your payment made from an Alliant account or an account you hold at another financial institution. Plus to help you manage your budget, you can designate the amount that you want to pay each month. To take advantage of this free service, simply select the Payment Method when you apply for your Alliant Visa credit card or change your payment method at anytime.
1 The introductory APR will apply to purchases and balance transfers made during a promotional period of 12 months from the opening of your Visa account. After this promotional period ends your standard APR will apply to all new purchases and balance transfers, and all unpaid balances.
2 The APR on purchases and balance transfers may increase or decrease quarterly. The rate will be determined by adding the highest U.S. Prime Rate published in The Wall Street Journal during the last business day of the previous calendar quarter plus a margin of 5.99% to 17.99% APR. The U.S. Prime rate as of September 30, 2013 was 3.25% APR. The APR you receive is determined based on your creditworthiness. APR = Annual Percentage Rate.
Visa® Credit Cards
Account Information 866-444-8529
Lost or Stolen Cards 866-444-8529
Visa Benefit Questions 800-VISA-911
24-hour account access, 7-days-a-week
Visa® Credit Card Payments
(Via US Mail)
P.O. Box 1666
Des Plaines, IL 60017-1666
Alliant Credit Union
Attn: Visa Operations
11545 W. Touhy Ave
Chicago, IL 60666
Send Written Disputes to:
Alliant Credit Union
Attn: Cards Risk Management Team
P.O. Box 10409
Des Moines, IA 50306
MEMBER’S CHOICE™ Protection - valuable protection that helps safeguard you and your family when you may need it most
Alliant is pleased to offer MEMBER’S CHOICE™ Protection for your Alliant Visa credit card. By choosing this valuable protection, you'll be adding a safety net for loan payments that helps to bring peace-of-mind for you and your loved ones should you encounter unforeseen financial difficulty due to disability, involuntary unemployment or death.
To take advantage of this benefit, simply check MEMBER’S CHOICE™ Visa® Credit Card Protection on the Visa Credit Card application. The fee will be added to your outstanding balance each month. This valuable protection can be added at any time.
MEMBER’S CHOICE™ Protection contains certain terms and exclusions. Protection is not available for term loans or Interest-only Home Equity products. The protected borrower(s) may not be eligible for all benefits. Refer to the MEMBER’S CHOICE™ Protection Agreement for complete details. The MEMBER’S CHOICE™ Protection fee will be added to your loan and calculated in your monthly payment. Rates, terms and conditions are subject to change. Purchase of this protection is voluntary and not required in order to obtain credit. We will not consider whether or not you elect this protection in making our credit decision.
Can I use my Alliant Visa Platinum credit card with Apple Pay?
Yes, Alliant Visa Platinum credit cards are compatible with Apple Pay. For instructions on how to enroll your Alliant Visa Platinum credit card in Apple Pay, consult our Apple Pay FAQ.
How often does the Annual Percentage Rate (APR) change on the Alliant Platinum Visa® credit card?
The APR on new purchases and balance transfers may increase or decrease quarterly. The rate will be determined by adding the highest U.S. Prime Rate published in The Wall Street Journal during the last two business days of the previous calendar quarter plus a margin of 5.99% to 17.99% APR.
Why should I get my Visa® from Alliant over another vendor?
If you’re an Alliant Credit Union member, a Platinum Visa® from Alliant makes perfect sense because they’re tailored to give you the purchasing power you deserve, while saving you money over higher interest rate credit cards with every statement. We offer a great interest rate–that’s not a promotion or introductory rate that will eventually go away.
What kind of Visa® Credit Card does Alliant offer?
We give you the option to choose from Platinum and Platinum Rewards credit cards. You’ll enjoy the same features and benefits with either card, but with Platinum Rewards you will earn bonus points for every net dollar you spend on the card. Rewards bonus points can be redeemed for valuable merchandise, travel and more.
Do I need MEMBER’S CHOICE™ Credit Card Protection for my credit card?
The decision of whether to add our low cost MEMBER’S CHOICE™ Credit Card Protection to your card is up to you. For only pennies a day, you’ll be protecting you, your credit and your family from loss if you are unable to make your payment due to an unexpected disability or death.
Can I transfer balances from my other credit cards?
Yes, Alliant offers you the opportunity to transfer balances from your other credit cards (national or store cards) and save money with a lower interest rate. We won’t charge you a fee to transfer the balances to your Platinum Visa® either, like other institutions do. You can transfer balances from other high interest credit cards when you apply for the card, or anytime by submitting a balance transfer request in online banking, or by contacting a Member Service Representative.
At Alliant, security is one of our top priorities. To help protect your personal identity and Alliant accounts against fraudulent activity, we will occasionally block transactions in foreign countries and other areas where fraud is widespread.
If you are planning to travel to any of the following locations, please call us at 800-328-1935 (24/7) for additional information and tips.
Lost or Stolen Credit Card
If your card is lost or stolen please call us at 866-444-8529 (24/7).
Check our fee schedule.
I applied for a credit card for the 0% balance transfer. I received the card and the 0% with no balance transfer fees, which is great. Virtually no other company offers this. The reason for the 3 stars instead of 5 is due to the application process; unlike other cards, the process is more like applying for a car loan or other large loan. I've never gone through such an extensive process for a mere credit card. Suggest streamlining the process for credit card applications.
Michelle M. is amazing. I did not have to put forth any effort to obtain a visa platinum card. She recognized I had an auto loan and we attempted to refinance that. I have several banks and financial institutions I work with and the customer service here is truly like no other. I'll be back for sure with other needs in the near future.
Applied for a CC to do a balance transfer for to get 0% apr for 1 year.Only for you to approve me for 2.99%.I would never have applied for this card if I had known you would do a bait & switch on me.When I called to ask why I got 2.99% they said that I needed to have a 720 or higher credit score.I have a 743 Fico credit score.Nice to know that Alliant makes up their own scoring system to screw you out of getting a lower interest rate.Citibank,Chase & BOFA have never pulled this on me. UNHAPPY!
I agree, a confirmation number is needed when making a payment--would have prevented my double payment error. However, customer service was prompt in resolving and I was able to transfer on line,even to another institution thus preventing budget dilemma. Thanks!
I very happy with my credit card, rates are very competitive, that only thing missing is access to payment history in one place, I hope you will soon added this feature.
Was upset to find you don't give Date when bill will be paid by. Also, upset to find your website doesn't give confirmation numbers when one pays their credit card like my bill pay online does with Bank of America. Can you fix these issues?
Credit card interest rate is to high. I have paid this card off and still the interest rate is high. I have contacted member services and they also admit that they are higher. I have a good fico score. Visa card with them not a good idea for members.
I applied for the visacard platinum in Aug 2014 loan officer called me I was approved he asked me what cr edit line I need I said 3500 loan officer was very good I have no problems they have good interst rates pay your bills on time you will be ok costomer service great
I'm not impressed with the customer service. I signed up Sept 2014 for a Visa card. I'm still waiting for the balance transfer I requested and also the credit card to be sent. I'm considering canceling the card altogether!! At first I thought it was an oversight but I have emailed consistently over the last months to remind the Alliant representative and still I'm waiting for any kind of resolution. This is not a product I would recommend to anyone considering it.
From Alliant: We sincerely apologize for this inconvenience and hope the resolution was satisfactory. In addition we are reviewing our process and will update it accordingly..
Alliant Credit Union cares about the customer needs. I been with Alliant Credit Union for about 20 years.
Alliant Credit Union has come through for me with better terms for my car loan and credit card interest rate, than my long term lending institution had!!! Their process is seemless and they have great customer service. This is how a lending institution should be...keep up the great work Alliant!
This is how ALL banks should be in this country. However, they don't care about people but Alliant does and why I do everything with them and couldn't be more pleased!
This includes my checking, savings, credit card, home equity and two mortgages.
Everything has been great and everyone there is amazing!
I applied 4 the plate visa card. loan officer called back said I was approved. I am happywithalliant good costomer serviceif you pay your bills on time that will help you I was bk 3 yr ago getting on my feet again I am glad they gave me a second chance thanks alliant credit union
[This review has been edited to comply with the review guidelines.] ,
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Alliant Credit Union, Chicago, Illinois. Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government - National Credit Union Administration (NCUA), a U.S. Government Agency.
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