How do I cancel or modify recurring payments or autopay?

Initiating transfer cancellation in Alliant Online Banking 

Currently, our system does not support modifications to existing recurring payments. To make changes, please cancel your existing payment and set up a new one.  

To cancel recurring payments: 

1. Log in to your online banking account and click the "Transfer Money" navigation option. 

2. On the Transfer Money page, click the "Scheduled & Past Transfers" sub navigation option. You can find all recurring payments listed under the "Scheduled Transfers" tab. 

3. Locate the recurring payment you wish to remove and click "Cancel" under the "Actions" column. 

4. Confirm the cancellation. 

Initiating transfer cancellation via paper form, during the loan application process, DocuSign, or over the phone with a care center agent 

To change the amount or date: 

1. Fill out and submit a new Authorization Agreement for Preauthorized Loan Payment (ACH Debit) form. 

To change the account or cancel recurring payments: 

You’ll need your 14-digit loan account number, which can be found in Alliant Online Banking, the Alliant Mobile App, or on the first page of your Welcome Letter. 

1. Complete the ACH Loan Revocation form. 

2. Ensure all required fields are completed before submitting. Please allow up to 3 business days for the cancellation to take effect.