Bank with peace of mind

Your safety is our top priority. We use industry leading technology and processes to keep your personal and financial information secure.


What Alliant does

We're committed to keeping you safe with state-of-the-art physical and digital banking security measures

Fraud monitoring

We use cutting-edge fraud monitoring tools that monitor your account for suspicious transactions and activity to help protect you against fraud. If we detect unusual purchasing patterns or locations, we may deny or hold a transaction until we’re sure that it’s valid.

This is why we recommend you let us know when you’re traveling outside of your normal spending area – even if it’s just a few states away from where you live. Notify us of your travel plans by using the Travel Notification feature in Alliant mobile or online banking or by calling 800-328-1935. 


Check out the fraud prevention and security section on Alliant's Money Mentor blog to stay up to date on how to protect your identity and keep your finances safe. 

Secure browsing

The Alliant website, mobile app, and other digital channels use protocols to ensure that data transmissions are secure.

Device verification

You can register your computers or mobile devices with us so we’ll know when your account is being accessed from unauthorized equipment; we’ll then ask additional security questions to confirm that it really is you accessing the account.

Card security

Alliant Visa credit and debit cards have EMV smart chips, which are the global standard for card security. Alliant Visa debit cards also feature contactless technology; simply tap to pay at checkout for an added layer of protection against fraud.

Mobile payment technologies

Your Alliant Visa credit and debit cards are compatible with mobile payment wallets like Apple Pay®, Google Pay™ and Samsung Pay™, which use tokenization to provide additional security. Use your Alliant Visa debit or credit card to pay for purchases using these mobile payment apps or other digital wallets like PayPal or Venmo.  

Federal insurance

Alliant accounts are insured by the NCUA up to $250,000 – providing the same benefits as FDIC insurance for a bank account.8

Strict data privacy

Alliant has physical, electronic and procedural privacy safeguards in place that comply with federal regulations and are in keeping with industry best practices. Learn more about how we protect your personal information by reading our privacy policy.

Need help now?

We're here and ready to help you, day or night.

Report a lost or stolen card

You can report your credit or debit card lost or stolen and order a replacement card in our app or online banking. Just log in, click into your card's account, select either Account Info in the mobile app or Manage Account in online banking, then follow the prompts to report the loss or order your replacement card.

Or, call us (24/7):

Credit Card: 866-444-8529

Debit Card: 800-328-1935

Traveling abroad

If you are traveling, set a Travel Notification in mobile or online banking or call Alliant at 800-328-1935. You'll be able to use your credit and debit cards seamlessly as you travel.

Change password or PIN

Change your password or PIN online anytime by logging in to online banking.

Suspend account

If you believe you have been a victim of fraud and you want us to temporarily suspend your account, call us at 800-328-1935.

What You Can Do

Take advantage of our security tips and practices to keep yourself as safe as possible

Sign up for two-factor authentication

Opt in to Alliant Two-Factor Authentication for an added layer of protection when you log in to your Alliant accounts.

Monitor your accounts & use alerts

Regularly monitor your accounts for unauthorized transactions. Alliant’s easy-to-use alert system, including real-time fraud text alerts, helps you monitor your accounts so fraud won’t go undetected. If you notice anything suspicious, contact us immediately. Alliant must receive notification of suspected fraud within 60 days of the suspicious or fraudulent transaction in order for you to file a claim.

Beware of phishing calls, emails and texts

Avoid phishing scams that call, text or email pretending to be a trusted financial institution, then asking you to share personal information. Never click links in unsolicited emails or texts or give personal financial information to callers. Although there are some situations in which Alliant calls members, an Alliant representative will NEVER ask for your full Social Security Number or your account username, password or PIN. If you’re unsure if a call is legitimate, hang up and call us to confirm.

Keep your computer secure

Set up screen-lock passwords on all phones, tablets and computers you use. Equip your computers with virus and spyware protection software and keep your computer operating systems and browsers updated. And avoid modifying your operating system (commonly called "jailbreaking"), which will void the warranty and could expose your device to potential threats.

Browse safely

Avoid using online banking while on public WiFi networks; use your cell phone data connection instead. Don’t allow browsers to remember your passwords for financial sites or sites where you shop, and only log in to sites with secure browsing (look for “https” in the URL instead of “http”). 

Protect your PIN

Never share your PIN (Personal Identification Number) with others, and be careful when entering your PIN. Pay attention to your surroundings in the checkout line or at an ATM and shield the keypad from view as much as you can while entering your PIN.

Create strong, unique usernames and passwords

Good usernames and passwords are key to preventing unauthorized account access. Create unique usernames for your financial accounts, use a different password for each site, and never reuse the same username or password on multiple financial sites. That way, if a hacker gains access to one account, the same login info won't give them access to others.

Protect your debit card from skimming

Before you use your debit or credit card at an ATM, store or gas pump, take a good look at the card payment terminal to see if it looks suspicious. Extra parts sticking out or loose pieces may indicate the presence of a skimming device that thieves use to capture card info. 

Stay safe, go paperless

Paperless banking reduces the risks of mail fraud. Set up direct deposit of paychecks, government checks or pensions so you won't have to worry about lost or stolen checks. Sign up for paperless eStatements in Online Banking.

Stay informed about scams

Subscribe to the Federal Trade Commission (FTC)  Scam Alerts to receive an email about what to watch out for when a new scam is becoming widespread.

Report phishing

If you receive a suspicious email or text message, please report it to us by emailing [email protected].

Mobile banking safety tips

Download apps only from trusted sources

Only download apps for your device on trusted sources such as the Apple App Store and Google Play. This will protect you against fake and malicious apps that may target your data.

Use mobile payment technology

Add your Alliant Visa debit or credit card to mobile payment apps that use tokenization – like Apple Pay®, Google Pay™ or Samsung Pay™. Every time you pay using the mobile payment app instead of using your physical card, you help to shield your card number from fraud. 

Install software to find and remotely wipe your mobile phone

In case your mobile device is lost or stolen, you should be able to remotely wipe your data to prevent unauthorized access. Install and configure an app that will let you remotely locate and wipe your phone (for example, "Find My iPhone" or "Find My Android").

Have a question about security?