Bank with peace of mind

Your safety is our top priority. We use industry leading technology and processes to keep your personal and financial information secure.


What Alliant does

We commit to keeping you safe with state-of-the-art physical and online banking security measures

Fraud Analysis

We use state-of-the-art fraud monitoring tools that monitor your account for suspicious transactions and activity to help protect you against fraud. If we detect unusual purchasing patterns or locations, we may deny or hold a transaction until we’re sure that it’s valid.

This is why we recommend you let us know when you’re traveling outside of your normal spending area – even if it’s just a few states away from where you live. Notify us of your travel plans via our Travel Notification form in Alliant Online Banking or by calling 800-328-1935. 

Secure Browsing

The Alliant website, mobile apps, and other digital channels use secure protocols to ensure that data transmissions are secure.

Device Verification

You can register your computers or mobile devices with us so we’ll know when your account is being accessed from someone else’s equipment; we’ll then ask additional security questions to confirm that it really is you accessing the account.

EMV Chip Enhanced Cards

Alliant Visa Credit and Debit Cards offer the added security of EMV smart chips. EMV chip cards are the global standard for card security, offering improved protection against fraud wherever chip-enhanced payments are accepted.

Mobile payment technologies

Alliant is an industry leader in adopting mobile payment technologies like Apple Pay®, Google Pay™ and Samsung Pay™, which use tokenization to provide additional security. You can use your Alliant Visa debit or credit card to pay for purchases using these mobile payment apps or other digital wallets like PayPal, Visa® Checkout or Venmo.  

Federal Insurance

Alliant accounts are insured by the NCUA up to $250,000 - providing the same benefits as FDIC insurance for a bank account.8

Strict Data Privacy

Alliant has physical, electronic and procedural privacy safeguards in place that comply with federal regulations and are in keeping with industry best practices. Learn more about how we protect your personal information by reading our privacy policy.

Need Help Now?

We're here and ready to help you, day or night.

Report A Stolen Card

Mobile app: Under Card Management in our mobile app

Online: Send us a secure message in Alliant Online Banking.

Call us (24/7):

Credit Card - 866-444-8529

Debit Card - 800-328-1935

Traveling abroad

If you are traveling, set a Travel Notification online or by calling Alliant at 800-328-1935 so you’ll be able to use your credit and debit cards seamlessly as you travel.

Change password or PIN

Change your password or PIN online anytime by logging in to online banking.

Suspend account

If you believe you have been a victim of fraud and you want us to temporarily suspend your account, call us at 800-328-1935.

What You Can Do

Take advantage of our security tips and practices to keep yourself as safe as possible

Monitor your accounts & use alerts

Regularly monitor your accounts for unauthorized transactions. Alliant’s easy-to-use alert system makes it easy to monitor your accounts so fraud won’t go undetected. If you notice anything suspicious, contact us immediately. Alliant must receive notification of suspected fraud within 60 days of the suspicious or fraudulent transaction in order for you to file a claim.

Keep your computer secure

Set up screen-lock passwords on all phones, tablets and computers you use. Equip your computers with virus and spyware protection software and keep your computer operating systems and browsers updated, and avoid modifying your operating system (commonly called ‘jailbreaking’), which will void the warranty and expose your device to potential threats.

Browse safely

Avoid using online banking while on public WiFi networks; use your cell phone connection instead. Don’t allow browsers to remember your passwords for financial sites or sites where you shop, and only log in to sites with secure browsing (look for “https” URL instead of “http”). 

Protect your PIN

Never share your PIN (Personal Identification Number) with others, and be careful when entering your PIN. Pay attention to your surroundings in the checkout line or at an ATM and shield the keypad from view as much as you can while entering your PIN.

Create strong, unique passwords

Good passwords are key to preventing unauthorized account access. Use a different password for each site, and never reuse the same password on multiple financial sites. Then even if a hacker gains access to one account, the same login info won't give them access to others.

Protect your debit card from skimming

Before you swipe your debit or credit card at an ATM, store or gas pump, take a good look at the card payment terminal to see if it looks suspicious. Extra parts sticking out or loose pieces may indicate the presence of a skimming device that thieves use to capture card info. 

Enable Direct Deposit

Have your paychecks and dividends deposited directly to your account so you won't have to worry about lost or stolen checks. 

Stay informed about scams

Subscribe to the Federal Trade Commission (FTC)  ScamAlerts to receive an email about what to watch out for when a new scam is becoming widespread.

Stay safe, go paperless

Reduce the chance of mail fraud. Sign up for paperless statements by logging in to Online Banking.

Mobile banking safety tips

Download apps only from trusted sources

Only download apps for your device on trusted sources such as the Apple App Store and Google Play. This will protect you against fake and malicious apps that may target your data.

Use mobile payment technology

Add your Alliant Visa debit or credit card into mobile payment apps that use tokenization – like Apple Pay®, Google Pay™ or Samsung Pay™. Every time you pay using the mobile payment app instead of using your physical card, you help to shield your card number from fraud. 

Install software to find and remotely wipe your mobile phone

In case your mobile device is lost or stolen, you should be able to remotely wipe your data to prevent unauthorized access. Install and configure an app that will let you remotely locate and wipe your phone (example: ‘Find My iPhone’ for iOS devices).

Have a question about security?

Get in-depth answers to your security questions from our extensive knowledge base.