Sending a wire transfer from your Alliant account Below are details about the process to initiate domestic and international wire transfers. Please also note the below information about outgoing wire transfer processing times, fees and the notice about outgoing international wire transfers. Also, please see below for important information about avoiding wire scams. It is critical to know how to avoid these scams because there is no way for any financial institution to guarantee the recovery of money after it has been wired from your accounts. Wire Fraud Red Flags Pop-up fraud messages. A pop-up message, often claiming to be from Microsoft, says you’ve been compromised or hacked. They typically give a phone number and say to call immediately; they’ll then ask you for usernames, passwords and identifying information in an attempt to take over your devices and accounts. Wire instruction changes. You are closing on a house or other large purchase that requires a wire transfer and the seller, title company or attorney has already given you wire instructions. You then receive a new email stating the wire instructions have changed. You should call the title company, attorney or seller directly to confirm whether they actually sent the email, but don’t use any phone number from the new email. Instead, look up their phone number yourself from their website or a previous communication. Money request from someone you’ve never met in person. Often, the person asking for money is someone with whom you have a long-distance relationship or friendship via email, phone or social media. Sometimes a stranger impersonates a grandchild or other loved one, asking you to wire funds because they are in trouble and they don’t want their parents to know. Urgent payment request. Someone claiming to be a service provider (e.g., cable, gas or electric) tells you to wire a payment ASAP to avoid shutoff. Call the company directly using the number on their website or on your last statement to ask if the bill is legitimate. Virus or hacking notification calls. A caller says you have a computer virus and/or that your bank account has been hacked or compromised and asks you to wire your funds to a different, “secure” account. These calls are scams; no financial institution, including Alliant, will ever ask you to wire funds to another account due to fraud. Fees for prize winnings. An email claims you’ve won a jackpot but asks you to pay a fee to get your prize. Investment opportunities. Scam emails about investments offering higher-than-usual returns often use real company names and impersonate those companies’ real employees. Look up the company yourself (never use the email address or phone number provided by the email or caller!), then contact them to confirm if an investment is legit. Initiating a domestic wire transfer Complete the Domestic Wire Transfer Authorization Form via DocuSign. You will be required to upload a copy of a government-issued photo I.D. After you submit the form, the Member Contact Center will call you to complete security questions. We will do our best to call during the hours you provide. Initiating an international wire transfer Complete the International Wire Transfer Authorization Form and fax it to 773-462-2095, along with a copy of a government-issued photo I.D. After you fax the form, call the Member Contact Center at 800-328-1935 to complete security questions and processing. Important information about outgoing wire transfers Domestic wire transfers are processed Monday-Friday, 8:30 a.m. - 2:30 p.m. CT, for a $25 fee per transfer. Foreign wire transfers are processed Monday-Friday, 8:30 a.m. - 12:30 p.m. CT, for a $50 fee per transfer, and may take up to 10 business days to be received. Wire transfers requested after the processing hours or on the weekend will be processed on the next business day. We cannot guarantee that the funds will be posted by the receiving institution the same day of the wire transfer. A valid ID and phone number are required to send international and domestic wire transfers, as we may call you to verify the transfer details as an additional security measure. Incorrect or missing information may delay your wire transfer. Important notice regarding outgoing international wire transfers Beginning October 28, 2013, new regulations regarding international wire transfers require Members to agree to certain terms in person with a signature, or orally during a recorded phone call. The service fees, currency exchange rate, amount to be received by recipient and the date funds will be received will now be provided to Members sending international wire transfers. Alliant will communicate a guide rate for currency conversion but the rate will not be confirmed until the transaction is processed. Wire errors and cancellation Learn about your wire error resolution and cancellation rights.
