What should I do in the event of a breakdown when I have MBP? Arrange to have the vehicle taken to an authorized repair facility. If it needs to be towed, call Road America for roadside assistance at 866-603-5420. Authorize the repair facility to perform the necessary diagnosis and get a repair estimate. Have the repair facility call the claims number and obtain a repair authorization number prior to beginning any repairs covered by the policy/agreement. The repair facility will then perform the repairs. After repairs are complete, you should pay the required deductible and the cost of any repairs not covered by the policy/agreement to the repair facility. The claims department is able to make a direct payment to the repair facility.