Service Philosophy

Personal Service that Puts You in Control

We know that your money is important. It represents your individual success, your children’s future and a comfortable retirement. So we take a personal interest in bringing a level of member care and service that exceeds your expectations.

Alliant’s service mission is to:

  • Promote thrift among members
  • Create a source of credit at a fair and reasonable rate of interest
  • Provide members with an opportunity to improve their economic and social conditions

Four Principal Values of Financial Success

  • Safety and Security:
    First and foremost, we provide a safe and secure place for savings. Strong capital reserve balances, superior examination rating, federal savings insurance and conservative investment practices provide financial transparency and stability.
  • High Dividends:
    This is the cornerstone of our success. The $5.6 billion in member savings demonstrates our members’ trust and our competitiveness in the marketplace.
  • Cost Efficiencies:
    We are able to provide higher-than-average dividends and low loan rates through prudent expense control and self-supporting products, services and activities.
  • Competitive Products, Professional Service:
    Great rates and efficient, courteous service. We know that’s what you want and will continue to focus on convenience and competitive pricing.
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