Service Philosophy

Personal Service that Puts You in Control

We know that your money is important. It represents your individual success, your children’s future and a comfortable retirement. So we take a personal interest in bringing a level of member care and service that exceeds your expectations.

Alliant’s service mission is to:

• Promote thrift among members
• Create a source of credit at a fair and reasonable rate of interest
• Provide members with an opportunity to improve their economic and social conditions

Four Principal Values of Financial Success

• Safety and Security:
  First and foremost, we provide a safe and secure place for savings. Strong capital reserve balances, superior examination rating, federal savings insurance and conservative investment practices provide financial transparency and stability.
• High Dividends:
  This is the cornerstone of our success. The $3.7 billion in member savings demonstrates our members’ trust and our competitiveness in the marketplace.
• Cost Efficiencies:
  We are able to provide higher-than-average dividends and low loan rates through prudent expense control and self-supporting products, services and activities.
• Competitive Products, Professional Service:
  Great rates and efficient, courteous service. We know that’s what you want and will continue to focus on convenience and competitive pricing.