Fraudsters use many avenues to obtain your personal information or to gain your trust so they can gain access to your funds. This can done via the Internet, through phone texts or phone calls, and through the mail. Below are some examples:
“Phishing” is when a fraudster attempts to acquire your personal information such as usernames, passwords and credit/debit card details by posing as a trustworthy entity. This is usually done via emails or instant messaging. You are asked to click on a link which redirects you to a fraudulent site. Once on the site, you are then asked to enter in your personal information.
“Smishing” is similar to “phishing,” but the fraudster uses text messages instead. The message will ask you to call a specific number to verify your personal/account information.
Fake check scams
This scam involves someone sending you a legitimate looking check or money order and asking you to wire the funds or send a new money order to somewhere in return. Once you have deposited the check and already sent the money, it is returned as a fraudulent check. You are then responsible for paying the institution back. Remember, no legitimate company or person will give you a check and ask for money in return.
Other common scams:
These are just a few examples of the multitude of scams that exist today. Fraud schemes continue to evolve, so be cautious about any form of solicitation for your personal information from any source and remember: Alliant will never initiate a contact to solicit you for personal information.
When you call any financial institution or company back to verify personal information, call a phone number that comes from a reputable source, such as your statement, the company’s website, the company newsletter, your phonebook or the back of your credit or debit card.
Contact us immediately if you think unauthorized access or fraud has occurred in connection with your Alliant Credit Union accounts. Report such incidents to your closest Alliant Credit Union Service Center Service Center or call 800-328-1935 (24/7).
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