You receive a text that appears to be from your state tollway, saying you owe $5.36. It’s a small amount and seems legitimate. Maybe you did accidentally not pay a toll, or your tollway sticker tag was out of funds. So you pay it, forget about it, and then a few weeks later, unauthorized charges start appearing on your account. Scammers count on you being too busy to confirm charges, especially smaller ones that seem like they could be real.
As technology changes, scamming tactics get more sophisticated and more convincing. Generative AI can help scammers write more realistic messages, clone voices, create convincing images or videos, and personalize their approach in ways that make today’s scams feel more believable than ever.
Common scams are not always new. In many cases, scammers take tactics people already recognize, like phishing emails, fake prize messages, suspicious links, and urgent requests for money, and update them to fit the way people communicate today.
That can make an old scam feel more believable. A fake text may look like a delivery update, a fraudulent email may appear to come from a familiar company, or a suspicious link may be hidden behind a QR code in a place that seems legitimate.
For example, someone might scan a QR code on what looks like a parking meter expecting to pay a fee. Instead, the code could lead to a fake payment page designed to capture card details or account information before the person realizes anything is wrong.
That is why awareness matters even when the tactic itself seems familiar. Scammers often succeed by changing the setting, timing, or delivery method just enough to make people lower their guard. Treating familiar scams as ongoing risks can make it easier to recognize when something is off and take a moment to verify before responding.
Impersonation scams work because they can seem personal and urgent. A scammer may pretend to be someone from your financial institution, a government agency, a well-known company, or even a friend or family member who needs help right away.
A common scenario is a message that appears to come from a family member saying they lost their phone, are in trouble, and need money sent quickly. Because the request feels personal and urgent, it can be tempting to respond right away instead of confirming the story through a separate call or message.
What makes these scams especially risky is the pressure they create. If someone contacts you unexpectedly to ask for money, personal information, or account access, take a step back, avoid clicking links or sharing details, and verify the request through a trusted channel.
AI can make scam messages harder to recognize because it helps scammers remove many of the warning signs people have learned to watch for. Instead of awkward wording, misspellings, or generic greetings, an AI-generated email or text can sound polished, natural, and specific to the person receiving it.
That added realism can make people pause less before clicking, replying, or sharing information. A scammer may use AI to copy the tone of a trusted company, tailor a message around recent events, or create a message that feels like it was written by a real person with a real reason to reach out.
For example, a scammer could send an email that looks like it came from a retailer you recently shopped with, referencing a delayed order or billing issue. Because the message sounds polished and specific, it may feel legitimate enough to click a link before realizing the page is fake.
Deepfakes and voice cloning can take impersonation scams to another level by making fake requests sound or look more believable. A scammer may use a copied voice, altered video, or realistic-looking image to pretend to be someone the target knows or trusts.
That can make it easier for scammers to create urgency and harder for people to rely on what they hear or see as proof. If a request feels unusual, especially if it involves money, account access, or personal information, it is important to slow down and verify it another way before taking action.
In another scenario, a person might receive a voicemail that sounds like a loved one asking for emergency help or a quick money transfer. Even if the voice seems familiar, the request should still be verified through a separate phone call or trusted contact.
There are three main ways to help protect yourself.
Slow down when someone creates urgency. The best way to avoid these scams is to slow down before you respond. Scammers often rely on urgency, confusion, or familiar message archetypes to get you to act quickly. If something feels unexpected or pressured, pause and look for another way to confirm it is real.
Verify requests using a trusted source. Avoid clicking links, scanning QR codes, downloading attachments, or sharing personal information from a message you were not expecting. Instead, go directly to the company’s website, use the phone number on the back of your credit or debit card, or contact the source through a trusted method you already know.
Set up a verification method. In advance, confirm how you will verify someone is who they say they are. For example, if someone claims to be a family member, coworker, financial institution, or government agency, do not use the contact information they provide in the message. If it appears to be from a family member, have a code word or number that you ask them to share to verify it’s really them. For others, look up the contact information for yourself or use a trusted contact you have used before.
Fraud can show up in unexpected forms, so give yourself permission to pause before responding, clicking, or sharing information.
As scammers use new tools to make their tactics more convincing, a few simple habits can go a long way: verify requests through trusted channels, be cautious with urgent messages, and protect your personal and financial information. The more you know about both emerging and overlooked scams, the better prepared you’ll be to spot red flags and protect your money and personal information.
with an Alliant high-rate savings account
Get even more personal finance info, tips and tricks delivered right to your inbox each month.
Thanks for subscribing to Alliant's Money Mentor newsletter! You will now receive personal finance tips in your email inbox each month.
You are leaving Alliant’s website to enter a website hosted by an organization separate from Alliant Credit Union. The products and services on this website are being offered through LPL Financial or its affiliates, which are separate entities from, and not affiliates of, Alliant Credit Union.The privacy and security policies of the site may differ from those of Alliant Credit Union.
You are leaving an Alliant Credit Union website and are about to enter a website operated by a third-party, independent from Alliant Credit Union. Alliant Credit Union does not manage the operation or content of the website you are about to enter. Alliant Credit Union is not responsible for the content and does not provide any products or services at this third-party website. The privacy and security policies of the site may differ from those of Alliant Credit Union.