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What should I do when my contactless card doesn’t work?

If you attempt to use your contactless card and it doesn't work, try inserting it into the card slot instead of using the tap-to-pay method. 

Some financial institution's contactless ATMs will require ATM cards from other banks to be inserted. Some merchants may allow contactless payment for purchases, but require you to insert your card into the payment terminal to get cash back. 

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