How do I pay my Alliant loan?
How do I use Alliant Online Banking to pay my loan?
How do I use the Alliant Mobile App to pay my loan?
How do I use bill pay from another financial institution to pay my Alliant loan?
How do I pay my Alliant loan over the phone?
How do I pay my Alliant loan via check?
How do I pay my loan online without setting up an account?
How do I dispute an electronic transfer (ACH transaction)?
How do I check the status of an existing dispute?
How do I dispute a transaction?
Transferring from your bank to open an Alliant certificate
What should I do if I can’t make my payment on time?
How do I setup online banking for a teen checking account?
How do I setup Online Banking for a Kids Savings account?
What are the benefits of a kids savings account?
My loan payment is past due. How can I make my payment?
Why does this program depend on the Alliant High-Rate Checking account?
How do I know what cashback tier I’m earning?
Coming soon: New-look Bill Pay!
What do I need to know about Plaid?
How do I set up a Plaid account?
How can I authenticate my Plaid connection?
What is Plaid?
What can the joint owner of an Alliant account do with their joint account(s)?
How can I unlock my account after it is locked?
Are Tesla auto loans for all electric vehicles (EVs)?
Can I get an auto loan at Alliant for my Tesla instead of an Alliant Tesla loan?
I’m waiting for my Tesla to arrive. When should I get my Tesla car loan?
Will Alliant provide financing for an RV used as a year-round residence?
What types of recreational vehicles can and cannot be financed through Alliant?
Am I signed up for Courtesy Pay or Overdraft Protection automatically?
How is an RV loan interest rate different from a car loan interest rate?
How can I get an RV loan?
How long are RV loans?
How do I transfer money to and from my Alliant accounts?
Does Alliant have any branches?
Is there a membership fee?
How can I get started using Alliant online banking?
What do I need to know about using ATMs to access my Alliant accounts?
How can I transfer funds in Alliant online banking?
How long do debit cards last?
What to do with old debit cards
When did debit cards come out?
How do banks and credit unions investigate disputes on debit cards?
How can I enroll in Courtesy Pay?
Why is Alliant making changes to the Visa Signature card?
What changes is Alliant making to the Alliant Visa Signature card rewards?
How old do you have to be to open a savings account?
How to close a savings account
How is a savings account most useful?
How to open a savings account online
What is a high-yield savings account?
What is a savings account?
How old do you have to be to open a checking account?
How to stop automatic payments from a checking account
Where can I find my checking account number?
What do I need to open a checking account?
How often should you monitor your checking account?
What’s the purpose of balancing or monitoring your checking account?
What is a checking account?
Frequently asked questions about your Alliant HELOC
How do I transfer money from my HELOC to my checking account?
How can I order a checkbook for my HELOC?
Can I pay more than the minimum monthly payment on my HELOC?
Important Information: Balance Transfer Offer
How do I enroll in Cash App?
Does Alliant do car lease buyouts?
How do I save my annual Alliant tax statement to Google Drive?
How do I download my annual Alliant tax statement?
How do I print my annual Alliant tax statement?
When will tax forms be ready?
Looking for Suze Orman’s favorite savings hack, The Ultimate Opportunity Savings Account?
I forgot my Alliant username and password. How can I reset them?
How can I protect myself against current scams?
Can I bank with Alliant via phone?
How do I create a phone banking PIN?
Where can I find my Alliant member number?
What types of transactions can I make with phone banking?
Can I access my savings account using my debit card?
Can I use my debit card internationally?
How long do I have to activate my new card?
How can I activate my debit card?
How do I order a replacement or new contactless debit card?
Can I link my Alliant account directly to Quicken?
How do I get my Alliant account information into Quicken?
How do I download my Alliant account information to my desktop?
How can I preview my balances in the mobile banking app?
Can you share some tips for depositing checks with Alliant’s mobile banking app?
Where can I find forms related to my Alliant accounts?
What browsers does Alliant online banking support?
Are my account funds insured to protect me from loss?
What do I need to submit my online mortgage application?
What happens if ARM rates change during my home buying process?
Can I make a low down payment without having to pay private mortgage insurance (PMI)?
How can I find out about Alliant’s mortgage fees?
How do I dispute something Alliant has reported to a credit bureau?
Can I use the Alliant mobile banking app on my tablet device?
Which communities near your headquarters are eligible to join Alliant?
How can I set up a travel notification for my Alliant credit and debit cards?
What info do I need to provide to Alliant to refinance an auto loan?
Does Alliant offer auto loans for electric vehicles like Teslas?
Can I get an Alliant debit card that isn’t a contactless card?
Can I add an Alliant Savings ATM card to my digital wallet?
Can I transfer funds using my Alliant Savings ATM card?
Why can’t I select “fast cash” at an ATM using my Alliant Savings ATM cards?
Can I get an Alliant Savings ATM card without an EMV chip?
Why doesn’t my Convenience Card work anymore?
What are the features of the Alliant Savings ATM Card, and how is it different from my old Convenience Card?
How can I order an Alliant Savings ATM Card so I can get money from my savings account via ATM?
Where can I use my Alliant Savings ATM Card?
What is an Alliant Savings ATM Card?
Can I have an Alliant Savings ATM card and an Alliant Visa Debit Card?
What factors are considered when I apply for a personal loan?
Can I make a credit card payment in the mobile app?
Is there a penalty if I close my Alliant certificate early?
How do I change my Alliant password?
How do I change my Alliant username?
What is an “IP address” and how can I find the IP address I am using?
Can I download my transactions or use a third-party budgeting aggregator?
What is the process/turnaround for funds transfers?
Can a thief intercept your contactless debit card to create a counterfeit card?
Are contactless debit card payments secure?
What should I do when my contactless card doesn’t work?
Can I get cash back at a store with my contactless debit card?
Teen Checking Frequently Asked Questions
Does Alliant offer scholarships to its members?
What identification do I need to apply for Alliant membership?
Are Alliant Visa contactless debit cards compatible with mobile wallets?
Are Alliant Savings ATM cards contactless?
What are the benefits of a contactless debit card?
How do I know if a checkout uses tap-to-pay?
Do I have to touch the checkout machine with my card?
Do I need to have a special RFID wallet to protect myself from fraud?
Alliant makes paying easier with contactless debit cards!
Real-time, two-way fraud text alerts protect your Alliant debit and credit cards!
How can I change my mobile phone number in my Alliant profile?
How can I check my two-way card fraud text alert opt-in status?
How can I opt out of two-way card fraud text alerts?
How can I unlock my Alliant Visa credit card?
How can I unlock my Alliant Visa debit card?
Will my card be locked if I don’t respond to a fraud text alert?
My Alliant Visa credit or debit card was declined, then I got a text. Is it legit?
What should I do when I receive a text message about fraud on my Alliant Visa card?
Does Alliant Two-Factor Authentication work with my PFM?
How do I sign up for Alliant’s Two-Factor Authentication?
Do I have to sign up for Two-Factor Authentication or is it automatic?
How will my Alliant login process change after I sign up for Two Factor Authentication?
What if I type my six-digit Two-Factor Authentication code wrong?
How does Alliant’s two-factor authentication work?
What should I do when I receive a new debit card?
How can I help prevent fraud on my debit card?
What are the rules for using an Alliant debit card?
Can I wait and activate my card only if I need to use it?
Can I use this debit card like a credit card when I pay in stores?
How can I set my own PIN for my new debit card?
Can I use my Alliant Visa debit card to get cash when traveling internationally?
What should I do with my old debit card after I’ve activated my new one?
How do I apply for GAP?
Can I transfer balances from my other credit cards to my Alliant Cashback Visa Signature card?
Can I transfer balances from other credit cards to my Alliant Visa Platinum Rewards card?
Can I transfer balances from other credit cards to my Alliant Visa Platinum card?
What should I do if I get a real-time fraud text alert for a transaction with my Alliant Visa card
How do I opt in to receive real-time fraud text alerts for my Alliant debit or credit card?
How do I set up a recurring transfer to my child’s savings or teen checking account?
How can I transfer funds from my account to my teen’s account?
Does an Alliant Teen Checking Account pay interest?
As a joint owner on an Alliant Teen Checking account, will I be able to view it in online banking?
How do I open a supplemental savings account in Alliant Online Banking?
Does Alliant offer Cashier’s checks?
How do I enroll in PayPal?
How do I enroll my Alliant Visa in Venmo?
How can I receive my credit card cash back?
How do I check my cash back account and balance for my Alliant Cashback Visa Signature Card?
How do I enroll in the Rewards or Cashback Program?
Are there any fees associated with my Visa Signature Credit Card?
How do I add an authorized user to my credit card application?
What is an authorized user on my credit card?
Is using Alliant Mobile Check Deposit secure?
What kind of operating system do I need to use the Alliant mobile banking app?
My child is older than 12. What kind of savings account should I open for him?
As a joint owner on an Alliant Kids Savings account, will I be able to view it in online banking?
What happens when my child turns 13 years old?
Can I get Visa Purchase Alerts?
Do you offer a debt protection plan?
Why aren’t we offering outbound same day ACH transfers?
I paid for same day ACH but it didn’t post. Why not?
Are there limits for incoming ACH transfers? Per transfer or per day?
Is there a fee for a same day ACH transfer?
What are the cutoff times for same day ACH transfers?
What is Same Day ACH?
Have more questions about mortgages?
Samsung Pay™
Google Pay™
Using your Alliant Visa credit or debit cards with mobile wallets is safe and easy.
Visa® Gift Card Program Update
Why is my Available Balance different than my Actual Balance?
What is the SWIFT Code or IBAN code for Alliant Credit Union?
Receiving a wire transfer to your Alliant account
Sending a wire transfer from your Alliant account
When I enroll in eStatements, will I still receive paper statements?
How long will it take to set up my eStatements?
Will I be able to print my eStatements?
Is special software required to view my eStatement?
Will I need a password for my eStatement?
How do I sign up for eStatements?
Is there a charge for eStatements?
How do I save my eStatements for future reference?
Do I need to opt-in for each Alliant Credit Union membership?
When can I view my eStatements?
Will my eStatement look the same as my paper statement?
What is an eStatement?
eStatements
Error Resolution
Apple Pay
What situations would an Alliant Interest-Only Home Equity Line of Credit be good for?
How much equity do I need in my home to take out an Alliant HELOC?
Why do I need a home equity line of credit?
Can I purchase Mechanical Breakdown Protection (MBP) for a vehicle that is not financed with Alliant?
What vehicles can I protect with Mechanical Breakdown Protection (MBP)?
How do I cancel Mechanical Breakdown Protection (MBP)?
Can I purchase MBP after I have already purchased my vehicle and have my car loan?
Who do I contact for 24 hour emergency roadside assistance with MBP?
What should I do in the event of a breakdown when I have MBP?
Who do I contact to make a claim for repairs or to locate a repair facility for MBP?
What vehicles qualify for GAP?
Should I Get GAP?
How do I establish a trust account?
Can I keep my individual Alliant Credit Union account as well as a trust account?
What products and services are not available with trust accounts?
What products and services are available with trust accounts?
Can I open up a trust if the trustee is deceased?
What do I need to provide to Alliant in order to open a living trust?
Can I add an existing trust as a beneficiary?
Who is an owner of a trust account?
What is a trustor or a trustee?
Where do I send checks payable to, or for deposit into, my Alliant Trust Account?
How do I get started with Alliant Retirement and Investing Services?
Can the Alliant Retirement and Investment Services Program help me with retirement planning?
How does the Alliant Retirement and Investment Services Program work?
What is the Alliant Retirement and Investment Services Program?
How do I move funds between my Alliant Accounts and my investment portfolio?
What do I need to consider before investing?
Can I roll over my traditional or Roth IRA into a SEP IRA?
Am I required to make contributions to my SEP IRA every year or for a specific amount?
What are the benefits of a SEP IRA?
Who qualifies for a SEP IRA?
I make too much money to qualify for an IRA tax deduction. Can I contribute to my traditional IRA?
Can I name a beneficiary for my IRA?
When am I required to begin withdrawing money from my traditional IRA?
Is there a penalty for withdrawing from my Traditional IRA before I retire?
Is there a limit on the number of IRA rollovers that can be done?
Are there qualifications for withdrawals?
What is the maximum that I can contribute to my Roth IRA?
Can I withdraw my annual contributions from my Roth IRA without incurring a penalty?
What type of collateral do I need to provide for a personal loan?
When will I receive the funds from my Alliant Personal Loan?
How fast can I be approved for a vehicle loan? Can I be approved the same day that I apply?
How can being preapproved help me when I’m vehicle shopping?
Will my payment on an adjustable-rate mortgage (ARM) go up dramatically after a certain time?
How do I choose between a 15-year term and a 30-year term fixed-rate mortgage?
How do I choose between a fixed- and an adjustable-rate (ARM) mortgage loan?
Can I pay off my loan quicker than the payment schedule?
Do Alliant Platinum Rewards Visa® points expire?
What are the requirements for the high-rate checking option?
Does Alliant High-Rate Checking pay a dividend?
Will I get a Visa debit card with my Alliant checking account?
Does Alliant Checking pay a dividend?
What products and services are NOT available with UTMA custodial accounts?
What products and services are available with UTMA custodial accounts?
How can funds from a custodial savings account be used?
How much can I contribute to a custodial savings account?
What are the tax advantages of a custodial savings account?
Who’s eligible for a UTMA custodial savings account?
What is a UTMA custodial savings account?
Are certificate accounts insured?
Are there any exceptions to the certificate early withdrawal penalty?
When will dividends post to certificates?
Do I need to have an Alliant IRA to be eligible to open an IRA certificate?
Are joint owners or beneficiaries allowed on certificates?
If I renew a certificate, what will the dividend be?
What happens when a certificate reaches the end of its term?
Do certificates automatically renew at maturity?
Can I change the type or term of my certificate after it is opened?
Can I deposit additional funds into my certificate after it has been funded? | Alliant
What is the minimum deposit needed to establish a certificate?
What types of certificates does Alliant offer?
How can I open a certificate?
Is Alliant a bank?
Why can’t I just keep my money in a piggy bank?
What’s interest?
Why do I need to save?
Where do I send checks for deposit to my Alliant IRA account?
Can I have more than one supplemental savings account?
What’s the difference between a regular savings account and the supplemental savings account?
What is a preauthorized transaction?
Can I use my Alliant Savings ATM Card to make purchases?
Do I have to maintain a minimum balance to have a savings account or to earn interest?
Can I really open a savings account with just $5? | Alliant
Is there a minimum balance for my savings account?
When will my funds be available after a mobile deposit?
My check has been “held for review” in mobile deposit. What does that mean?
How will I know if my mobile deposit has been accepted?
Do I have a mobile deposit limit?
What should I do with my check after I’ve mobile deposited it?
How do I take the best image of my check for mobile deposit?
What can I do if I think there is an error in my statement?
How do I sign up for Visa’s secure online payment option?
How does Visa’s secure online payment system work?
What is Visa® Click to Pay online checkout?
What’s the process if I return an item paid for with Apple Pay™ and my Alliant Visa® card?
Will I still have to sign a receipt when I make a purchase using Apple Pay™?
Why does the amount shown in Passbook not match the amount on my credit card statement?
Passbook is only displaying one purchase. How can I see the rest of my payment history?
Can I use my Alliant Savings ATM Card with mobile wallets?
Can I use my Alliant Debit Card with Apple Pay™?
Am I still protected by Visa Zero Liability when I use Apple Pay™?
If I lose my phone and suspend Apple Pay™, can I still use my Alliant Visa® Credit or Debit Card?
If I lose my credit or debit card, what should I do about Apple Pay™?
If I lose my iPhone, what should I do about Apple Pay™?
What is a device account number for Apple Pay™?
How does Apple Pay™ protect my payment information?
Can I use Apple Pay™ when I am traveling abroad?
How do I know if I can use Apple Pay™ to purchase in an app?
After I enroll in Apple Pay™, do I still have to carry my credit or debit card(s) in my wallet?
What if I have a problem enrolling my card in Apple Pay™?
Why doesn’t the Apple Pay™ image displayed for my Alliant Visa card look like my actual card?
I’m already using Apple Pay™ with another credit card, can I make my Alliant Visa card the default?
My Alliant address is correct, but how do I verify my iTunes account information for Apple Pay™?
How do I enroll in Apple Pay™?
I received an automated call from Alliant about questionable activity on my account. Is this legit?
Why won’t you accept a PDF file of my identity information by email?
What are you doing to protect me from fraud?
There are withdrawals on my account I don’t recognize. What do I do?
There are charges on my credit card I don’t recognize. What do I do?
How do I use the Alliant Mobile Banking app?
How do I verify if a deposit is received?
I’m signing up for online banking and I don’t know the answers to the security questions offered.
How do I set up Alliant Online Banking?
I lost my credit card or it was stolen, how do I get a new one?
How can I increase my card limit?
Can I use my Alliant credit card(s) with Apple Pay™?
How often does my APR (Annual Percentage Rate) change?
How can I make a credit card payment?
What fees do you charge on your credit cards?
How long does it take to get a credit card in the mail?
Do you have introductory rates? How does that work?
What are the benefits of having an Alliant credit card?
What kind of credit cards does Alliant offer?
What types of transactions are eligible for ATM fee rebates?
Does Alliant rebate fees if I use an out-of-network ATM?
How do I find an ATM in the Alliant network?
What is the daily dollar limit for deposits?
What is the daily dollar limit on withdrawals via ATM?
I forgot my PIN or my PIN doesn’t work, who do I contact for help?
I lost my debit card or it was stolen, how do I get a new one?
How long does it take to get a debit card after my application has been approved?
What is a debit card?
What happens when an Alliant Teen Checking Account holder turns 18?
What controls are associated with a Teen Checking Account?
What is the difference between a regular checking account and a teen checking account?
How can I open a Teen Checking Account?
What are the benefits of having an Alliant Teen Checking Account?
Who is eligible for an Alliant Teen Checking Account?
How do I deposit a check?
There are withdrawals on my account that I didn’t make, what do I do?
How do I close my account?
What is Courtesy Pay?
Does Alliant offer overdraft protection?
Do Google Pay, Apple Pay and Samsung Pay work with my checking account?
How does PayPal work with my checking account?
How long does it take to receive my Alliant checks in the mail?
How do I order checks?
What is a high-rate checking account?
Does Alliant do a hard credit check for checking account applicants?
Are there any fees with an Alliant checking account?
How do I access my money?
How do I report a lost or stolen debit card ?
How long does it take to get an Alliant credit or debit card?
How can I check my account balances or my recent transactions?
How do I transfer funds from one Alliant member’s account to another Alliant member’s account?
How do I transfer funds between my Alliant accounts?
How do I transfer funds from a non-Alliant account to an Alliant account?
What’s the difference between a wire transfer and an ACH transfer?
How do I find my account number?
What’s the difference between my membership number and my account number?
How do I set up direct deposit with my employer?
How do I add a joint owner to my account?
Why is there $5 in my account?
How will I receive my membership documentation?
When will I receive my membership number?
What is Alliant’s routing number?
How do I speak with an Alliant customer service representative?
How do I know if my application has been accepted?
What is a credit union?
Who is eligible to join Alliant?
How do I join?
My membership application status is pending, what does that mean?